Giotti Ceramiche - Delivery Information

Production -Packaging- Shipping - Delivery

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Productions

After your order we will determine if the items are ready in our stock. As all our pieces are  individually hand-made and hand-painted by Tuscan artists. Sometimes it can  happen that what your purchase is not available so it needs to be made.
The production will start immediately and the dinnerware normally will be ready within 4/10 days.

An email will be sent to you with the specific timing for the items  you have bought

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Packaging

We take great care when packaging all of our handcrafted items and we do everything possible to ensure that your package will arrive at your home safely. This often requires extra packing materials and a careful consideration of the number of items in each box, adding to the overall expense of shipping. If your package does arrive damaged, please notify us immediately and keep all of the original packing materials.

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Dinnerware - Shipping

We use for most of our package UPS Express Saver options. The delivery should arrive within 3-5 days depending from your location. Most orders with ready pieces are processed and shipped within three days. We do not ship on Saturday and Sunday.  

Outdoor Furniture - Shipping

For this type of item the shipping company will be determined from time to time depending on the volumes and the country. Most orders with ready pieces are processed and shipped within three days. The delivery should arrive within 7-10 days depending from your location.